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Management May Not Understand the Strategic Value of Maintenance

Does one or more of the following statements apply to your operations?

  • We don’t have the time or budget for extensive training on new equipment
  • We have no formal training process when new operators or maintenance personnel come to the line
  • We don’t have the budget to pay for service contracts with equipment suppliers
  • We often do not service our equipment at OEM recommended intervals
  • When we can, we buy non-OEM replacement parts because they are cheaper
  • Our maintenance team simply does not have the bandwidth to maintain production lines the way we feel they need to be maintained

I hope that none of these statements apply to your operations.… Continued »

Proclaim Service Contracts from the Rooftops

A number of the equipment manufacturer service managers I speak with are frustrated by the fact they only talk with customers when they experience a problem.

These managers think that machine operators don’t receive enough initial or ongoing training to maintain proper adjustments that keep the machine in spec. They say that end users do not service the machine at recommended intervals which leads to downtime.… Continued »

Pursue Preventive Maintenance – Don’t Ignore It

Preventive maintenance often resides far down the list of things to do. That seems to be even truer today as the number of maintenance personnel shrinks in proportion to total operational staff. Lately, we’ve seen a number of customers that are having a cascading number of problems all stemming from lack of a consistently applied preventive maintenance.… Continued »